If the Windows Network Diagnostics report displays the message The connection between your access point, router, or cable modem and the Internet is broken after you run the Internet Connections ...
Make sure all the lights are green on the modem. If not, re-connect all the wires and also the wire that connects to USB or LAN. If they are already green then there is a problem with your Modem ...
A modem and router work in tandem to deliver you an internet connection. Even if the modem and router are combined in the same hardware, they serve distinct functions. The modem communicates with the ...
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