Moderator Rachana Bhide (left) led a conversation with David Cooperrider, Case Western Reserve University; Julie Reiter, Clarke; and Bob Stiller, founder of Keurig Green Mountain and the author of ...

Appreciative Inquiry (AI) departs from traditional problem solving by discovering the strengths of an organization or community as the building blocks for creating and implementing a vision for the ...

Rapid prototyping processes, part of design thinking, can lead to an abundance of fresh ideas. In last week’s column, we shared how biopharmaceutical company AbbVie uses design thinking to humanize ...

Change management has a negative reputation — it’s often seen as synonymous with a reorganization, downsizing, restructuring, merger, and more. However, the biggest problem with change management is ...