The most reliable internet protocol (IP) desk phone is Polycom VVX because its hardware is crafted to an extremely high standard, and its user base appears to be consistently satisfied with its ...

Skype is opening its VoIP system so businesses can hook up their internet-based phone systems to the popular service. Session Initiation Protocol (SIP) is an open standard that allows calls to be ...

Appliances from Allworx, Critical Links, Fonality, Microsoft, and Sutus all combine sophisticated features and low cost; they differ in breadth and complexity, with Fonality’s Asterisk-based PBXtra ...

Here’s where to turn when selecting a VoIP provider. Many of these vendors will be familiar, since most also sell legacy phone systems Most of these vendors offer a mix of TDM-based and VoIP products ...

John Breeden II is an award-winning reviewer with more than 20 years of experience covering technology. Follow him on Twitter @TheLabGuys. Office phones have come a long way in a relatively short time ...

Linux-based VoIP box gives a glimpse into vendor’s IP PBX road map. Nortel next month is expected to launch the first in a family of Linux-based IP PBXs that ultimately could save customers money, ...

1. Traditional (analog) PBXs are going the way of the dinosaur. IP-based phone systems bring capabilities for new functions that have not been possible, and will enable unified communications in the ...

Gone are the days when communication relied on bulky desk phones and copper wires. In fact, for many young people, traditional landlines have become relics of the past. After all, the ability to make ...