Queuing techniques are systems put in place to serve customers in an orderly manner. Queuing techniques prevent chaos in customer service by ensuring the company can serve one at a time, on an ...

LOS ANGELES (CBSLA) — Smart & Final is launching a new line-queuing system with digital monitors that will help shoppers practice social distancing. In lieu of individual lines at each check stand, ...

Retrial queueing systems represent a class of models in which arriving customers, upon encountering a busy or unavailable server, enter a virtual waiting room—commonly referred to as an orbit—to ...

This is an archived article and the information in the article may be outdated. Please look at the time stamp on the story to see when it was last updated. Disneyland is introducing a new virtual ...

One late Friday afternoon last month, the three-story Whole Foods Market at Union Square in New York City was, as usual, teeming with customers. To accommodate what one shopper called the “insane” ...