Editor's Note: This article has been updated on August 28, 2023 to include new data and information. In the digital age, the way a product or service feels to users can make or break its success. At ...

If you’ve ever taken an Uber, you know that the startup identified practically every consumer pain point involved with hailing a taxi – not being able to find one, standing in a long taxi line, rude ...

The title of this article may seem bold and provocative. While I might aim to capture attention, let me clarify: I do not believe that generative AI (GenAI) will replace everything. More to the point, ...

What is User Experience & Interaction Design? In User Experience & Interaction Design (UXID), we explore the intersection of technology, design, and human behavior to create intuitive and effective ...

What is Human-Computer Interaction and User Experience? Whether we’re typing on a keyboard, swiping a smartphone, or asking a home speaker to play a favorite dance mix, we interact with computers and ...